Case Description
The Challenge:
Develop a set of recommendations that take the Design is Power campaign to greater heights and increase the reach of Adobe Enterprises to Creative Leaders from ~3,000 to ~10,000 connections.
The Situation:
The biggest hurdle Creative Leaders face in the design process is within their own company. Executives in traditional businesses have trouble understanding the value of design.
The Opportunity:
Position Adobe as a partner in the design process, not just a software tool that someone uses to get the job done.
The Solution:
Adobe Power : One index number that quantifies the impact of a design, providing a trusted resource which communicates the power of design in a language business executives will respect.
RESEARCH
ADOBE BRAND STRATEGY
QUALITATIVE & QUANTATIVE RESEARCH
Primary
1-on-1 telephone interviews with to develop an understanding of the current quality of communication between creative leaders, other executives, and design and strategy teams
Secondary
learning the elements of design as a language of creative
learning the language of executive business leaders
understanding common pain-points during communication between creative leaders, design teams, and executives
current advancements in quantification measurement tech ( Machine Learning, AI )
foreseeing where design is headed and how big data is affecting the industry
Our target market research was focused on these key questions:
RESEARCH
ADOBE BRAND STRATEGY
KEY FINDINGS
When it comes to lifestyle and inspirations, Creatives embrace their uniqueness.
In an increasingly data-driven business world, creative and analytical leaders are looking for quantifiable proof of the success of creative.
A major pain point for Creative Leaders is the miscommunication to other executives and clients of the value of their teams' creative work — it’s a chaos thats hard to measure directly.
RESEARCH
ADOBE BRAND STRATEGY
HYPOTHESIS
To give our clients an idea of the parallel we were drawing - we came up with an analogy.
Here it is:
We know that in physics,
Power = Force x Velocity.
But we wanted to know,
What is the mathematical algorithm that will measure the power of design to create value-adding impact in marketing campaigns?
That is,
How does design move business forward?
RESEARCH
ADOBE BRAND STRATEGY
COMPETITIVE ANALYSIS
How are other successful companies leveraging similar technologies quantify the success of campaigns?
Our Discovery:
Big Data is being analyzed with the use of Machine Learning and AI in order to increase confidence in decision making for some of todays executive leaders' in the most successful of brands. In the music industry, Pandora and Spotify are able to forecast who could win at the next grammies. In the Entertainment Industry, Netflix uses big data to determine which shows show up on your feed and which shows they should produce more shows similarly, all catering to your interests, providing a more user friendly experience, and in turn a more lucrative business.
All of the use cases of big data have made communications more impactful between decision makers and customers.*
INSIGHT
ADOBE BRAND STRATEGY
PRODUCT ANALYSIS
RESEARCH
ADOBE BRAND STRATEGY
KEY FINDINGS
Adobe Sensei, Target and Analytics all utilize big data
With the power of machine learning and artificial intelligence through Adobe Sensei, together they can provide a synthesis of quantitative and qualitative information
This is a measurement not readily available through ones own current level of intuitive awareness of the creative process
INSIGHTS
ADOBE BRAND STRATEGY
With this technology, Adobe can own a new qualification platform for customers to leverage. Once integrated into their cloud platform, creatives - and the decision makers internal to Adobe will be able to use the powerfully clear communications to change the customer experience for the better.
STRATEGY STATEMENT
ADOBE BRAND STRATEGY
ADOBE: DEFENDER OF DESIGN
Adobe’s purpose is to provide everything needed for an exceptional digital experience.
Adobe isn’t merely a software company.
Instead, they strive to be a defender of design, a reliable confidant with boots on the ground, and a partner in the creation of experiences that transcend time.
As a design authority, Adobe propels the creative world forward by illuminating the power of design to business leaders involved in decisions regarding creative leaders and employees.
KEY COMMUNICATIONS
ADOBE BRAND STRATEGY
Go from this way of communicating
Adobe communicates with creative leaders who communicate with the other executives of the company.
To this way of communicating
Adobe is a partner communicator, working with creative leaders and the other executives of the company.
KEY COMMUNICATIONS
ADOBE ORGANIZATIONAL STRATEGY
NEW BUSINESS LEADERS
Internal Organizational Transformation
How will our Creative Business Liaisons play a pivotal role in the promotion of the power of design?
The Adobe Creative Business Liaisons would be stationed in major cities across the United States to work with Traditional Executives and Creative Leaders, nurturing their relationship and building a greater understanding of the language of design with them that runs through all aspects of nature in our culture.
This gradual process of learning would lead up to the introduction of Adobe Power as a resource to clearly and concisely present quantified success of designed creative. Communication would become smoother between the left and right brained thinkers, giving more confidence to the decision makers.
WHO ARE THEY?
Example of a Weekly Schedule:
WHAT DO THEY DO?
Responsibilities:
PRODUCT FEATURE
ADOBE PRODUCT DEVELOPMENT
POWERED BY BIG DATA AND AI, INTEGRATED INTO ADOBE CC.
Conceptual Design
By combining Adobe's existing Machine Learning and AI performance tool Adobe Sensei, Adobe Target, and Adobe Analytics, Adobe Power produces an Index Number available as a window in any Creative Cloud Program ( Adobe Illustrator, Photoshop, UX, InDesign, etc.)
The creative is compared to past successful campaigns' and creative works available from massive frameworks of big data and content.
While a designer works on a campaign, the AI and Machine Learning quantifies the 8 Principals of Design within the creative work, and enables real time manipulation of measured content.
Capability:
Adobe Power quantifies the impact of creativity.
Purpose:
Designers can present an analysis of their work to Creative Decision Makers
Elements can be adjusted based on a Marketing executives suggestion in order to satisfy the Clients' ask.
Communication comes full circle, when a quantifiable index number is available to communicate the design in a clear and concise manner that the executive is easily able to understand and respect in confidence.
The presentation of this idea was noted by Adam Morgan, ECD @ Adobe as most innovative of the cohorts.*
MY WORK
Project Management
Market Research ( Company, Consumer, Category, Culture )
Qualitative Primary
Quantitative Secondary
Brand Strategy
Insight Generation
Creative Direction
THE TEAM
Viviana Molina - Creative Brand Manager
Alex Glaum - Creative Brand Manager
Ryan Conner - Creative Brand Manager
Jacob Steckmann - Creative Brand Manager
Ariana Safari - Art Director