The Ask :
Develop a set of recommendations that take the Design is Power campaign to greater heights and increase the reach of Adobe Enterprises to Creative Leaders from ~3,000 to ~10,000 connections.
The SITUATION :
The biggest hurdle Creative Leaders face in the design process is within their own company. Executives in traditional businesses have trouble understanding the value of design.
The Opportunity :
Position Adobe as a partner in the design process, rather than a tool someone uses to get the job done.
The Solution :
Adobe Power : One index number that quantifies the impact of a design, providing a trusted resource which communicates the power of design in a language business executives will respect.
The Research :
Questions we needed Creative Leaders and Executives in creative and non - creative business across the U.S. to answer so we could have a greater understanding.
1-on-1 telephone interviews to develop an understanding of the current quality of communication between creative leaders, other executives, and design and strategy teams
learning the elements of design as a language of creative
learning the language of executive business leaders
understanding common pain-points during communication between creative leaders, design teams, and executives
current advancements in quantification measurement tech ( Machine Learning, AI )
foreseeing where design is headed and how big data is affecting the industry
We know that in physics,
Power = Force x Velocity.
But we asked ourselves,
what is the mathematical algorithm to measure the power of design?
Lets take a look first at how other companies are
utilizing big data to quantify success.
Big Data is being analyzed with the use of Machine Learning and AI in order to increase confidence in decision making for some of todays executive leaders' in the most successful of brands.
In the music industry, Pandora and Spotify are able to forecast who could win at the next grammies.
In the Entertainment Industry, Netflix uses big data to determine which shows show up on your feed and which shows they should produce more shows similarly, all catering to your interests, providing a more user friendly experience, and in turn a more lucrative business.
All of these implementations of big data make communication more fluid for decision makers.
Adobe is not new to the big data game. Over 70% of the worlds credit card transitions go through an Adobe System. Their Cloud based enterprise platforms offer business measurement tools and creative development tools. Adobe Sensei, Target and Analytics all utilize big data, and with the power of machine learning and artificial intelligence, together can provide quantitative information not readily available through ones current level of intuition.
The Findings :
When it comes to lifestyle and inspirations, Creatives embrace their uniqueness.
In an increasingly data-driven business world, analytical leaders are looking for quantifiable proof of the success of creative.
A major pain point for Creative Leaders is the miscommunication to other executives and clients of the potential of their teams' creative work.
By leveraging the capability of measuring creativity with Sensei AI,
the capability to predict the successful reach of campaigns with Target,
and the capability to deeply understand the user experience across multiple channels with Analytics,
Adobe can own a new qualification platform, to be integrated into the cloud for creative and executive business
leaders to use as a means of powerfully clear communication.
The Strategy :
Go from this way of commUNICATING
Adobe communicates with creative leaders who then communicate with the other executives of the company.
to this way of commUNICATING
Adobe is the liaison communicator between creative leaders and the other executives of the company.
How they Work:
The Adobe Creative Business Liaisons would be stationed in major cities across the United States to work with Traditional Executives and Creative Leaders, nurturing their relationship and building a greater understanding of the language of design with them that runs through all aspects of nature in our culture.
This gradual process of learning would lead up to the introduction of Adobe Power as a resource to clearly and concisely present quantified success of designed creative. Communication would become smoother between the left and right brained thinkers, giving more confidence to the decision makers.
WHO ARE THE CREATIVE BUSINESS LIAISONS?
HERE'S A CREATIVE BUSINESS LIAISONS WEEKLY SCHEDULE:
WHAT DO THE CREATIVE BUSINESS LIAISONS DO?
PRIORITIZATION OF CREATIVE BUSINESS LIAISONS:
Adobe Power quantifies the impact of creativity.
Designers can present an analysis of their work to Creative Decision Makers
Elements can be adjusted based on a Marketing executives suggestion in order to satisfy the Clients' ask.
Communication comes full circle, when a quantifiable index number is available to communicate the design in a clear and concise manner that the executive is easily able to understand and respect in confidence.
By combining Adobe's existing Machine Learning and AI performance tool Adobe Sensei, Adobe Target, and Adobe Analytics, Adobe Power produces an Index Number available as a window in any Creative Cloud Program ( Adobe Illustrator, Photoshop, UX, InDesign, etc.)
The creative is compared to past successful campaigns' and creative works available from massive frameworks of big data and content.
While a designer works on a campaign, the AI and Machine Learning quantifies the 8 Principals of Design within the creative work, and enables real time manipulation of measured content.
The example above shows the Adobe Power Index
Number and Ranking in action within the Adobe Illustrator Application.
**THIS PROJECT WON FOR MOST INNOVATIVE IDEA, AND IS NOW A REALITY IN ADOBE EXPERIENCE CLOUD.**
Design Thinking, Ideation, Innovation